Quadranet - air inlet temp high 35C

Started by qx_1789, Jun 29, 2022, 11:00 AM

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qx_1789Topic starter

This is the 2nd time I have this issue this year. In Feb I had 3 weeks where the inlet air temp jumped up to 35C. It took a week of emails and eventually it suddenly dropped to the normal 22C. Now 2 weeks later, straight back up to 33C.
It's seems it's either the A/C in the server room is turned down / off, or my server is getting fed 2nd hand hot from some other device.

Anyone else having this issue (LA location)?
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kaufenpreis

We had some issues in the past when we used to be a customer there.
Router temps super high, I believe they just put a big fan in front of our rack to help cool things. It's not the best building for a data center itself if you ask me.

Overall the company itself was pretty good we found but after a few outages we had to migrate out.
You could check out their new data center might be a lot better as it's new and not in an older building.
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lalmazl

Most colo's are only going to guarantee air temp in the cold aisle. Inside cabinets is the customers issue (shared cabinets, getting more complicated).

If it's hot inside the cabinet, and the rest of the facility is reasonably well setup, that usually means one of a few things:

#1 - Bad cabinet setup (IE: gear blocking airflow in the rear [enormous cable rats nests], or customers allowed to install gear incorrectly (IE: venting hot air to cold aisle).
#2 - Physical cabinet design issues (IE: the clowns that try to run servers inside cabinets with plexiglass, or solid rear doors when limited chimney exhaust systems, etc.).
#3 - Cabinet electrical capacity is oversold (IE: selling more power to a cabinet without considering physical limitations of airflow through the front/rear perforations of the doors). Sometimes resolvable by adding fans to the top of a cabinet, but usually indication that management needs to sort stuff out/re-arrange.
#4 - Lack of airflow management (IE: strip brushes to stop in-cabinet recirculation around the sides/top/bottom of the cabinet interior, lack of blanking panels in open rack units, etc.).
#5 - Some inconsiderate person is blocking off cabinet airflow (IE: putting stuff in front of, or behind a cabinet, that's obstructive). Maybe someone is warming up their winter coat hanging it on a cabinet during their shift, etc. It sounds dumb (and it is), but ... in some places, it does happen!

Sounds like this is a shared cabinet, and not enough effort is being put into micro-managing what's going on inside the cabinet, based on the description(s) above. Only way to know for sure is to visit it directly during such an event, or ask for pictures/video call/what have you.
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argoway

QuadraNet is an USA provider founded in 2001 that offers hosting and cluster management solutions. They are PCI compliant and their website is available in English and Chinese.

In terms of hosting solutions, customers will find:
Dedicated servers;
Cloud hosting;
location;

Cloud hosting plans are fully scalable and run at 1000GB of bandwidth. They work in Linux distributions and Windows OS. They use a customizable interface where clients will find management tools built in to manage the server.

Dedicated servers are divided into single-socket servers, dual-socket servers, or dual Xeon E5-2620v4 servers. They handle 10TB data traffic, protect against DDoS attacks, and run on corporate hardware. Dedicated servers are easy to upgrade, they have a 100 Mbps port speed, and they are all powered by redundant UPSs and ATSs.

Price and value

Prices in QuadraNet are regular prices. Unfortunately, they do not provide a money-back guarantee for their services.

reliability

They offer 100% uptime and 99.999% network uptime backed by SLAs. In the event that customers experience their server downtime, QuadraNet promises to credit their accounts for any problems found.

Data center

The company is based in Tarzan, California (USA). They have a full service data center. They have been using space in the LA Telecom Center building since 2004. In addition to Los Angeles, they host servers in Dallas, Miami, Atlanta, Chicago, and New Jersey.

Support

Customers can contact technical support via phone, email, live chat and contact form. They are active on social media such as Twitter and Instagram so they can also be contacted. There is also a FAQ to clear up some server management issues.

Control Panel

They use their own control panel, but QuadraNet gives customers the option to use cPanel or DirectAdmin by paying an additional setup fee.

Conclusion
QuadraNet is a hosting provider that offers well-equipped dedicated servers, cloud servers or collocation. Based in the America, they guarantee 100% uptime and 99.999% network uptime.

There is no refund policy and if you want to use cPanel or DirectAdmin you will have to pay an additional fee, but other than that QuadraNet is a trusted provider of high quality servers running on solid hardware.
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