NameSilo's Stupid Renewal Refund Policy

Started by socialreger, Jun 24, 2022, 04:31 AM

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socialregerTopic starter

So today I went through my emails and saw that I had an email from NameSilo renewing a few domains that I had with them. Well I didn't want those domains renewed and they were to expire on May 17th, 2022.
Namesilo renewed them and when I contacted them today, 5 days later. They said they couldn't give me a refund because they had a 48 hour refund policy. Well my domains were not expired yet so I haven't used their service yet, what's the big deal?

Are they really this desperate to try to rob customers from a few dollars? No where on their website or emails state that they have a 48 hour refund policy on services that hasn't even started yet.

Well I filed a dispute with Paypal and decided to share this info with the rest of you since I'm having an irated day with this company.

Besides that, everyone have a great Mothers day weekend!!
    The following users thanked this post: Crewingtop


i'm not sure how they configure new domains, but they do renew on the first of the month all names that are set to expire in that month. all that are set to auto renewal that is.
i know you don't want to read this but if they were set to auto renew in may you can't really blame them for carrying out your wishes. you should have changed your renew settings. i turned some of mine on and off earlier this year.


It is best suited for mass registration and transfer of domain names (from $ 2.19 per year).

Cover photo by NameSilo
NameSilo is a domain registrar that provides domain registration services, domain transfers, domain bids, etc. It comes with a search function that allows you to perform a single domain search and a massive domain search.

You also get domain name privacy with a huge free discount on domain registration and bulk transfer.

All domains also come with:

DNS Management Tools
Free domain name  Privacy
Record blocking
Domain Defender Protection
Portfolio Management
NameSilo also comes with a marketplace that contains all the domains listed by its customers, or non-renewable domains. You can buy your favorite domain name  at auction or pay directly to the buyer.

Namesilo Market
You can also transfer existing domain names to NameSilo in just three steps. You just need to confirm your domain name, enter the EEP authorization code in the transfer form and add the domain name  to the cart. Domain transfer will take from 5 to 7 days.

Advantages of NameSilo:

Provides a comprehensive knowledge base and customer support 24 hours a day, 7 days a week.
Free WHOIS privacy forever.
Forward email and domain.
Domain parking (where you win 100%).

Here are the base prices for some domain name extensions:

.com: US$ 8.99 per year.
.net: US$ 11.79 per year.
.store: $2.19 per year.
.design: $3.99 per year
.org: US$ 10.79 per year.
.biz: $6.49 per year