British hosting provider accidentally deleted ALL its servers

Started by sasablogger, Oct 26, 2022, 02:08 AM

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sasabloggerTopic starter

Last week, the entire Internet was discussing the owner of web hosting company, Marco Marsala, who accidentally launched the rm -rf / command for all his servers, and then asked for the help of experts in data recovery . In the end, this story turned out to be fake, but the joke turned out to be prophetic. Almost a similar incident occurred last Sunday (April 17, 2016) with the British hosting provider 123-reg. This time the story is definitely authentic: the company accidentally deleted all its virtual servers, along with all the content, and the hoster's clients are outraged.
British hosting provider 123-REG accidentally deleted ALL its virtual servers Longpost, Server, Deletion, Script, Hosting, Recovery, Data.

The incident became known thanks to a public complaint from InnMaster. The company used the services of a popular UK hosting provider and domain registrar 123-Reg. Last Sunday, InnMaster employees reported that 123-reg had unexpectedly erased their company's website, along with the websites of other customers. The hosting provider itself first explained what was happening with "problems with access to virtual servers," but soon new details of what happened appeared.

According to InnMaster, on Sunday morning one of the 123-reg employees launched a script, the work of which led to disastrous consequences. The script simply deleted all virtual servers, along with all customer data (that is, with their sites).

    "This is an incredible shame for such a large hosting company. Judging by their Twitter, some of their clients did not have backups or plans for such a critical situation, so for them the absence of a website is equivalent to the absence of a business!", says the InnMaster blog.

InnMaster employees were not lazy to make backups, so the company deployed the site on a new server. Nevertheless, InnMaster did not consider it necessary to keep silent about the problem and publicly accused 123-reg of negligence.

The fact that 123-reg has really big problems is confirmed by the official Twitter of the company. In particular, the hosting provider advises all users who have taken care of backups on their own to deploy their systems anew, from saved copies, and offers detailed instructions.

123-reg representatives do not explain what exactly happened and why the virtual servers have not been working normally for more than two days. The official message of the company says that on Sunday morning, web hosting provider's employees noticed some "error affecting the performance of virtual servers", and since then work has been underway to eliminate it.
One of the subsequent updates of the message, however, opaquely hints that it's not about performance and access difficulties at all.

    "Now we are working on recreating data from virtual servers, using tools to restore information. In other words, we are trying to recreate your data bit by bit while checking their integrity",

Apparently, 123-reg had some difficulties with backups, and it was not possible to quickly restore all deleted customer data (and the data was clearly deleted). The hosting provider also promises that it will deal with the case of each client individually, and letters with instructions and apologies were sent to all victims of the incident.

Researchers Ian Hamilton (Ian Hamilton) and James Tanner (James Tanner) claim that they managed to get a copy of the letter that 123-Reg sent to the affected customers. The text of the message, written on behalf of the director 123-Reg, says that the employees of web hosting provider really accidentally launched a script that cleared all the virtual servers at once.

It is not known whether this text is authentic. Anyway, it hardly matters to the affected 123-Reg clients what exactly happened, and which script (if it was him) destroyed all their information.
Customers who did not have their own backups are primarily interested in restoring their data, but judging by the official reports from the 123-Reg mill, this process will take a long time.


The company either does business on the Internet and already has a staff of specialists, or it just has a business card website.
In the second case, web site fits on a small USB flash drive and it will not be a problem to re-upload it to a new hosting. In both cases, the cries that the fall of hosting led to hellish losses are simply ridiculous.
In the first case, it's funny what kind of assholes there are, in the second - because they are such impenetrable optimists.


I have recently become convinced that you always have to be ready. The rapid development of technology and competition in the market eventually led to a decrease in the quality of services and their cost.
If earlier an expensive physical server or VPS worked almost flawlessly, now cheap clouds have constant problems on all fronts. You just need to be ready — permanent backups and one of two things: either a backup server is always at hand, or a fast automated scan from backups.