Starting a Reseller Hosting Business

Started by JanviArora, Jul 03, 2022, 01:54 PM

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JanviAroraTopic starter

Hey there! I'm planning to launch my own reseller hosting business soon. Thankfully, I've already found some really affordable hosters who provide reseller services. My website is almost ready to go and I've got my domain sorted.

However, finding reliable support is absolutely crucial when it comes to hosting. That's why I'm looking for two to three people who are highly knowledgeable about hosting and can offer assistance around the clock.

One person will work from 9 am to 9 pm, while the other will take on the night shift. I put "work" in quotes because it's not really a job per se. To be honest, in the first month, there won't be many users at all, and even in the second month there won't be that many. What's required is just being comfortable with programs like WhatsApp, Skype, chat, forum, email (The Bat!), having a solid grasp of hosting, and being able to be at your computer most of the time.

I'm hoping to find someone who won't be a burden (i.e. someone who doesn't just spend all their time surfing the web or sitting at home). Once we hit 100 users, I'll compensate you appropriately!
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islamicvashikaran

When you launch a hosting service, you won't have many clients to begin with. Therefore, you can provide support on your own until you've accumulated a significant number of customers.

However, I do wonder which people who are knowledgeable about hosting would be willing to work for free? It's just that it seems like you're looking for a slave rather than a team member. It's not fair to expect free technical support while also having high demands.

Of course, I may be mistaken, and there might be someone who is genuinely interested in this opportunity.
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arthyk

I agree completely with the previous commenter. No one in their right mind would do this job for free. The exception may be students who wish to learn this "craft" in this way. But I do not think that this way you can provide good support for the site.
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atocloud

The most important aspect of hosting is managing clients, which is why it's essential to have a billing system in place for accounting purposes such as client tracking, tariffs, invoices, and ticket correspondence. Although it is possible to manually handle these tasks when starting a web hosting business on your network of contacts, it may not appear very professional or sustainable in the long run. The recommendation is to invest in a good billing system such as BILLmanager developed by our ISPsystem partners. It's reasonably priced at $10-$15 and comes with a user-friendly control panel.

When planning to start a web hosting business, it's essential to establish a budget and decide what services and tariffs to offer, as well as what equipment to use. Reselling web hosting is the cheapest and easiest option since it requires minimal costs, and you can earn significant profits by hosting multiple sites. Alternatively, you could rent a VPS or VDS server to save on administrator and technician salaries while still having access to free technical support. Renting a physical server or colocating equipment in a data center are more expensive options requiring significant investments.
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SergiySC

To find suitable candidates, I recommend posting job ads on platforms that specifically target tech-savvy individuals with hosting expertise. Consider using job boards or tech forums where you can describe the role in detail and highlight the flexible nature of the work during the initial phase.

When crafting your job description, be sure to emphasize the following points:

1. Specify the technical skills required, such as familiarity with hosting control panels, troubleshooting common hosting issues, and utilizing communication tools like WhatsApp, Skype, email, and chat forums.

2. Highlight the flexibility of the position during the initial low-traffic period, emphasizing the importance of being available at the computer for support inquiries.

3. Communicate the potential for compensation once the user base grows, providing incentive for dedicated and skilled individuals to join your team.

In addition, when reviewing candidates, consider their prior experience with hosting, their ability to handle customer inquiries, and their commitment to being present and available during their assigned shifts.


It's important to outline the job description in as much detail as possible. Specify the technical skills required for the role (knowledge of hosting control panels, ability to troubleshoot common hosting issues) as well as communication skills (use of messengers, email, forums).

Highlight the flexibility of the work schedule during the initial period to attract candidates who understand its significance.

You can post the job advertisement on specialized resources for IT professionals, such as hh.ru, djinni.co, or similarweb.com. There, you can provide a detailed description of the position and the expected level of candidate competencies.

Pay attention to candidates' experience in working with hosting, their willingness to communicate with clients, and their responsible approach to working at designated times.

Specify the growth opportunities within your business, as this will help attract candidates interested in contributing to the development of your reseller hosting venture.
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