Experienced administrator for hosting

Started by maestro_bah, Nov 14, 2022, 09:50 AM

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maestro_bahTopic starter

For the last few years, I've been dreaming of launching a hosting company. This moment has recently come and I plunged into the process of web hosting organization.
At the moment, the process of technical implementation is underway, which according to the plan should allow it to start in 3 weeks.
We will work on the products of the ISP company.
The primary set of services: hosting, domains, website builder (5 more products are in line).
Virtual hosting, VDS and dedicated.

I'm not an IT specialist, but I've been a fan of computers and the Internet all my life, and as experience has shown, I'm not a bad offline organizer. Therefore, I understand that the main thing in hosting is support. Therefore, I ask you to share your experience or recommendations on the following issues:

1. How to find good server admins? How many such specialists should work in relation to the number of clients (averaged by experience)? Can I work remotely or do I need to work in the office? (there is an office, and not one, the question is - how is it right?)
2. Is it worth installing your server right away? At the moment, the project is being launched according to the model of overbooking tariffs with a discount from other hosting providers. The plan is to recruit a sufficient number of clients and install their own servers. How is it correct?
3. Faced with the choice of a designer for customers, and nothing but site.pro I didn't find it. Tell me alternative products, please.
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kradha707

At least 1 intelligent admin + 6 lvl 1-2 support that work in shifts 24/7. It's all in a vacuum, because it's not clear how many customers, what kind of load, the state of the infrastructure, etc.
I won't say by the number of clients for support, because somebody should always be on shift and monitor and respond to questions, and there are also customer requests. At first, of course, you can hire fewer employees or support yourself. When the minimum starts to be missed, it will be seen along the way.
1. You can search on freelancing or acquire acquaintances, everything is like everywhere else.
2. It is worth starting with the rental of dedik, about kolo already think if the case goes.
3. Do not sell the constructor, provide pre-installed CMS. Or spend money on maintaining your own designer, there was an experience when designers died, and then the whole zoo was inherited from them.
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lotuscontainer05

Rent a dedicated server with hardware virtualization support and an IPv4 address subnet from one of the providers. Enter into an agreement with the payment system and the domain registrar.

Equipment requirements:
To start providing VPS services, you will need one dedicated server with hardware virtualization support. For example, on an Intel Xeon E5 processor. The E5-2630v2\64GB RAM server will allow you to run up to 55 VPS. RAM is needed as much as the VPS will be allocated.
A certain number of IP addresses are allocated for each VPS. Therefore, you will need your own subnet of IPv4 addresses or several different IPv4 addresses. Additional addresses can also be rented from a hosting provider.

Determine the rates:
When choosing a VPS provider, customers primarily pay attention to the technical characteristics and cost of services. The price and quality of services should meet their needs.
Tariff plans are created during the first software setup, so think about their content right now. When drawing up tariffs, determine the target audience, study competitors' offers and take into account your expenses.
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