Do you prefer to use the default cPanel Backup System, JetBackup or Acronis?

Started by asold, Jun 17, 2022, 09:49 AM

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asoldTopic starter

Do you prefer to use the default cPanel Backup System, JetBackup or Acronis? Maybe you even use a few of them side-by-side?

I'm interested to know what web hosts and web hosting customers like the best?

I ask because none of them does everything, and it can be a pain trying to manage different backup platforms at the same time.


When it comes to backup, reliability precedes over features for me. Because if it becomes buggy in trying to bring more features, I imagine we would write our own backup scripts just to have a reliable backup.

For features you have JB or Acronis. They are affordable, too. As far as storing backups on the cloud, they are similar to hosting sites on bare metal vs cloud.

If you are in control of your infrastructure, and know what is going on underneath, simple is better and safer for backups. Because there are fewer things to break. After all, backups are the last line of defense, and you would need them at your worst time.


None of the above. Strictly speaking, they're not alternatives anyway, because they do different things. But that doesn't mean you shouldn't use them - any backup is better than none and you can't have too many.

I don't use cPanel but if I did I would use that backup (sftp not ftp though), because a built-in control panel backup is usually the best way of backing up individual sites in a way that can be quickly restored, complete with mailbox passwords and other control-panel specific settings. The problem is they're often slow to restore individual files and fairly crude (no incremental backup, for example).

I don't use Jetbackup (again because I don't use cPanel) but at least it works with more destinations that the cPanel backup. It's not a block-level backup though (if I understand correctly) so it will be slow and space-hungry. I prefer Duplicacy for this sort of backup to cloud destinations, because it's block level and hence faster, secure and reliable. It allows quick restoral of individual files or folders.

I don't use Acronis for server-level backups because hypervisor "snapshots" provided by the host are more reliable and faster. (I do use Acronis for Mac backups and the similar Macrium Reflect for Windows.) Server-level backups typically only restore reliably to similar hardware. I've had trouble with Acronis in the past but that doesn't mean it's not a useful option.

You don't mention UpdraftPlus or similar PHP plugins - they are sometimes useful (e.g. if you don't have access to a control panel backup) but I avoid those as well because I find them generally unreliable and they affect site performance.

I sometimes use rsync for specific backups because you can quickly re-sync (or reverse sync) to refresh or restore.

I realise I'm not answering the question (sorry) but I thought a bit of context might be helpful.


Hello! I tried all three systems, but I liked Acronis the most because it is an excellent program for restoring information without reinstalling the operating system. Plus, the application provides 5 GB of secure storage in the cloud. As for me, it's very convenient.
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I prefer cPanel Backup System. Understanding the hosting control panel for a beginner is quite simple. There is mail, work with databases, backups and other necessary functions are conveniently organized.


You can restore any type of backup with one click - the Restore button.
However, the backup process itself may take some time. Restoring a Full Account Backup, for instance, will take at least 20-40.

Before starting the restore process, you will be asked to confirm this action, since all old information will be permanently deleted from the backup after restoration:
If you use a WHM - Reseller account, you can also restore backups for your cPanel users.

If you don't see the JetBackup section in your cPanel hosting panel, make sure JetBackup is enabled on your Reseller tenant plan. You can enable it by going to WHM >> Feature Manager >> Edit Features.