Not possible to register domain for client

Started by almedajohnson, Nov 14, 2022, 01:00 AM

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almedajohnsonTopic starter

customer X has requested a regular website from a contractor they found through a search engine. The contractor offers hosting as a gift and has their own VPS/VDS to upload the work, but does not provide a domain name. This raises the crucial question of how to avoid losing the client when you cannot register domains or offer free hosting and domain services like other web studios.

One possible solution could be to suggest that the client register and transfer the data to the Nameserver and DNS executor on their own. Alternatively, there may be other strategies that web studios are employing currently to address similar situations.

It is important for contractors to be transparent about their limitations and honest with clients about what they can and cannot offer. Communication and understanding are key to maintaining positive relationships with customers.


In the event that registering a domain for a client is not feasible, it is crucial to obtain their information. One solution may be to explore the many partner programs available through various registrars.

Another option is to register the domain on behalf of the client, but to list the client as the owner. However, it is important to communicate this approach clearly and transparently to the client to avoid misunderstandings or complications down the line.

Overall, it is important to consider all available options and communicate them effectively with clients to ensure the best possible outcome for everyone involved.


Exactly, transparency and clear communication are crucial in such situations. When facing limitations like not being able to register domains or offer free hosting and domain services, contractors can explore alternative options with the client. Here are a few strategies they could consider:

1. Recommend a reputable domain registrar: Contractors can suggest reliable domain registrars to the client and guide them through the process of registering a domain name on their own. This way, the contractor remains transparent about their limitations but still provides valuable guidance.

2. Assist with domain setup: Although the contractor may not be able to register the domain, they can still assist the client in setting up the domain by providing instructions or recommendations on how to configure the domain's DNS settings. This ensures that the website is properly linked to the registered domain.

3. Collaborate with domain registrars: Contractors can establish partnerships or collaborations with domain registrars to provide discounted domain registration rates for their clients. This can be done by referring clients to specific domain registrars that the contractor has negotiated special offers with.

4. Offer flexible hosting solutions: While the contractor may not provide free hosting, they can offer flexible hosting solutions where the client has the option to choose their preferred hosting provider. The contractor can guide the client in selecting an appropriate hosting service that meets their needs and help them with the necessary setup.

5. Provide recommendations for website builders: If the client is looking for a simple website without custom development, contractors can suggest website builders that offer hosting and domain services included in their packages. This way, the client can still have a website up and running without the need for separate domain registration or hosting.

6. Offer domain transfer assistance: If the client already has a domain registered elsewhere, the contractor can assist in transferring the domain to the hosting provider they recommend. This involves guiding the client through the process and ensuring that the DNS settings are properly configured.

7. Collaborate with hosting providers: Contractors can establish partnerships with hosting providers to offer discounted hosting plans or exclusive deals for their clients. This way, the contractor can recommend specific hosting providers that they trust and have a good working relationship with.

8. Provide documentation or tutorials: Contractors can create informative guides or tutorials for clients on how to register a domain, set up DNS settings, or choose a hosting provider. This empowers clients to take control of these tasks on their own while providing them with the necessary guidance.

9. Offer ongoing support: Even if the contractor cannot provide free hosting or domain services, they can still offer ongoing technical support to the client. This includes assisting with any issues related to domain configuration, hosting setup, or general website maintenance.

10. Provide a list of recommended domain registrars and hosting providers: Contractors can create a curated list of reputable domain registrars and hosting providers for their clients. This list can include trusted options that the contractor has personally worked with or researched. By providing this resource, the contractor can guide the client in making informed decisions.

11. Offer domain and hosting consulting services: Contractors can offer consulting services where they assist clients in choosing the right domain registrar and hosting provider for their specific needs. This involves understanding the client's requirements and preferences and then providing tailored recommendations based on that information.

12. Help with domain transfer reimbursement: If the client has already registered a domain with another provider and wishes to switch to the contractor's recommended hosting provider, the contractor can offer assistance in reimbursing the cost of domain transfer. This can be done as a gesture of goodwill to help alleviate some of the financial burden for the client.

13. Explore partnerships with domain resellers: Contractors can partner with domain resellers who can provide domain registration services at discounted rates. This can allow the contractor to offer discounted domain registration to their clients, making it more affordable for them.

14. Provide education on domain and hosting management: Contractors can conduct training sessions or provide educational materials to clients on how to manage their own domains and hosting. By empowering clients with the knowledge and skills needed to handle these aspects independently, the contractor can alleviate concerns and maintain a positive client relationship