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Host blocks website on suspicion of hаcking

Started by clickinfra, Dec 07, 2022, 01:38 AM

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clickinfraTopic starter

Your hosting has been suspended due to malicious activity which needs to be eliminated before the work of the web server can be restored. Access to your hosting is currently unlimited.

In order to restore the work of the hosting web server, it is necessary to remove malicious code from your website. If this is not done, then malicious activity will continue. Once the files on your hosting have been checked and any malicious code has been eliminated, please notify us.

It seems that some of the strange files on your hosting were not completely removed via FTP since they reappeared. To find and remove the code itself, you might need to use other tools or consult with a specialist.
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denishverma

To identify when your website was infected, you can try to determine an approximate date and search for new or modified files from that point forward. It may also be helpful to identify which CMS your site is built on.

There are various utilities available to help locate and remove malicious code, such as ai-bolit. You can use these tools to further investigate and remediate any issues found on your website.
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Travelpayouts

To prevent issues with your computer, it is important to regularly update your antivirus software and check for viruses. You can also take additional steps to protect your computer by modifying the hosts file.

To do this, navigate to the following address on your PC: \WINDOWS\system32\drivers\etc\hosts. Open this file using a text editor like Notepad, and delete everything below the lowest line which should read "127.0.0.1 locahost".

By taking these steps, you may be able to avoid problems such as being blocked from websites due to violating their rules. Additionally, it is important to safeguard your personal information and choose strong passwords, while also being careful about clicking on links to other sites. Just as in real life, it's important to treat your online presence with caution and not entrust too much personal data to outsiders.
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ivoryhyena78

You should use a combination of tools to scan and detect any remaining harmful files. File scanning tools like ClamAV or Sucuri SiteCheck can help identify malicious code that might not be visible through regular FTP access. Additionally, consider using command-line tools such as find and grep on your server to locate suspicious files or code snippets.

Next, manually inspect your site's files and directories for any unusual or unfamiliar code. Pay special attention to files that were recently modified or have strange names. Malicious code is often hidden in files with names that seem out of place or in files that have been obfuscated.

It's also crucial to check your site's database for any unauthorized changes or suspicious entries. Malicious code can sometimes be injected into database records, so running a database scan and reviewing recent changes can help uncover additional threats.

If the issue persists or if you're unsure about how to proceed, it might be wise to consult with a cybersecurity specialist. They can provide a thorough examination of your site's security, identify all potential vulnerabilities, and ensure that no traces of malicious code remain.

Once you've completed the cleanup process and ensured that your site is secure, please inform us so we can proceed with restoring your hosting service. It's important to follow up with regular security checks and updates to prevent future incidents.
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