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Afternic Email Failure Post-Domain Sale

Started by webdesigenusa, Jun 01, 2023, 07:29 AM

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webdesigenusaTopic starter

I recently sold a domain but have yet to receive any emails from them.
Just wondering if anyone has had a similar experience or if it's just me.
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meganiams

I experienced a similar issue for some time and couldn't find a solution, despite seeking help from Afternic support. It is advisable to verify that your email address is accurate in your account settings and also check your spam filters. Despite taking these actions, I still wasn't able to resolve the issue.
Finally, I resorted to using another email address and this solved the problem.
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marweb

it's not uncommon for the transfer of a domain to take some time, especially if there are any technical or administrative issues involved. It's best to reach out to the buyer or the domain registrar for updates on the transfer process and to ensure that all necessary steps have been taken.

If you have not received any emails from the buyer after selling a domain, there could be a few possible explanations. Firstly, it's possible that there might be delays in the domain transfer process, and it may take some time for the buyer to fully assume ownership and update the necessary DNS settings. You can contact the domain registrar or the buyer directly to inquire about the progress of the transfer.

It's also important to check your spam or junk email folder as sometimes legitimate emails can end up there. Make sure to whitelist any email addresses associated with the buyer or the domain registrar to ensure you receive their communication.

Additionally, ensure that you provided the correct email address to the buyer during the sale process. Double-check your contact information to make sure there are no mistakes. If you suspect that you may have provided the wrong email address, contact the buyer and inform them of the correct one.

If you have tried all of the above steps and still haven't received any emails, it's crucial to reach out to both the buyer and your domain registrar to investigate the issue further. They will be able to provide assistance and resolve any problems that may be preventing proper communication.
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