Epik used to have a chat option that made transfer approvals easier and faster.
Now, there is no chat, but there is email. However, when we send an email, they ask for a PIN.
Sending a PIN through email is not safe, as it can be easily accessed multiple times by checking the same email. So, what kind of security does it provide?

Anyway, I provided them with the PIN on their landing page.
I sent numerous messages, but they are still ignoring them even after 1 day.

Additionally, there is only one support email, which is support@epik.king.
In the past, there were different emails.
Now, it seems like we receive emails from different people, but they all use the support@epik.king address.
So, maybe there is only one person working on the other side. Have all the others been fired?

In short, Epik is unresponsive. It is unclear what is happening behind the scenes.
If they do not like you, they simply show you the middle finger and ignore you.

it's possible that they are facing some challenges or experiencing a high volume of inquiries, which could be causing delays in their response time. It's also possible that they have made changes to their support structure, leading to inconsistencies in how emails are handled.

Are there any alternative channels available for contacting Epik's customer support?