Isn't it untrue that I can transfer my domains from GoDaddy easily? I am currently in the process of doing so and wanted to gauge the customer support of other registrars by contacting them via phone or chat.
Do any registrars provide good customer support?

I had a chat with a HostGator representative who informed me that I could transfer my domain and pay a transfer fee, and that the domain would expire one year after the transfer date. However, if I register for another 6 years with my current registrar, will I lose those 6 years? The representative said yes, which left me speechless. So I decided to call them instead.

The woman on the phone confirmed what the chat representative had said and told me that if I pay for the entire period, they would lose money on domains. They wanted to hold on to that year. Is this true? Is this ethical or legal even? I have never heard of such a thing from any other registrar before.

It's not recommended to transfer your domain to a hosting company. This is because if they are not satisfied with your hosting, they may suspend your hosting account and you will lose access to your domain. In such a situation, it would be very difficult for you to restore your domain name.
It's crucial for individuals and businesses to choose a reliable domain registrar and hosting provider to avoid any potential issues with their website and domain.

Transferring domains from one registrar to another is generally possible and often straightforward. While customer support experiences may vary between registrars, many reputable registrars strive to offer helpful and responsive assistance to their customers.

Regarding your specific situation with GoDaddy and HostGator, it is important to carefully review the terms and conditions of your domain registration agreement with each registrar. Some registrars may have policies that restrict the transfer of recently renewed domain registrations or may charge additional fees for early transfers. It's always a good idea to clarify any concerns with customer support and carefully consider the terms before making a decision.

Ultimately, the ethical and legal aspects of such practices may depend on the specific details and agreements in place. If you have concerns about the behavior of a registrar, it may be beneficial to consult legal advice or research further to understand the legality and ethics surrounding the situation.