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AI seamlessly integrated into Accenture's service delivery

Started by Hosting News, Jun 29, 2023, 03:00 AM

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Accenture, a global IT services and consultancy company, has announced its dedication to the fast-paced world of artificial intelligence (AI) by investing $3 billion over the next three years in its Data & AI practice.



This funding aims to support clients from various sectors in accelerating their adoption and application of AI in a responsible manner, driving growth, efficiency, and resilience.

Julie Sweet, Accenture's Chair and CEO, shared her thoughts on this AI-driven initiative. She emphasized that the unprecedented interest in all areas of AI necessitates such a significant investment in Accenture's Data & AI practice, enabling their clients to move from interest to valuable action.

Sweet highlighted the importance for companies to embrace and scale AI today, as it is a mature technology that provides clear value. By doing so, these companies will gain a competitive advantage, allowing them to reinvent themselves, compete more effectively, and achieve new levels of performance. Given the rapidly changing technology landscape and the complex environments of their clients, Accenture's deep understanding of ecosystem solutions will be crucial in navigating swiftly and making wise decisions in a cost-effective manner.

This investment is a reflection of Accenture's leadership in AI for over a decade, showcased by their ownership of more than 1,450 patents and pending patent applications worldwide. The company has successfully implemented AI into its service delivery model, driving efficiency, generating insights, and delivering value to thousands of clients through platforms like myWizard, SynOps, and MyNav. Accenture has been at the forefront of responsible AI frameworks for six years, integrating them into their work delivery for clients, incorporating them into their code of ethics, and creating a robust responsible AI compliance program.

As part of their recent range of investments, Accenture aims to assist companies in developing new strategies, operating models, business cases, and digital core architectures to capitalize on AI innovation. The company plans to double its AI workforce to 80,000 professionals through a combination of hiring, acquisitions, and training. They will also launch the AI Navigator for Enterprise, a generative AI-based platform, to support clients in defining business cases, making decisions, navigating AI journeys, selecting architectures, and understanding algorithms and models responsibly.

Accenture's industry-specific approach includes establishing accelerators for data and AI readiness across 19 distinct sectors, as well as developing pre-built industry and functional models to leverage new generative AI capabilities.

Additionally, Accenture will invest in its Center for Advanced AI, dedicated to maximizing the value of AI technology for both clients and the company itself. This includes extensive research and development (R&D) efforts and investments to reimagine service delivery using generative and other emerging AI capabilities.

To further promote innovation, Accenture plans to strengthen relationships within its leading cloud, data, and AI ecosystems, revolutionizing the type of work delivered to clients. This may involve developers using pre-built models for enhanced prototyping or creators constructing dynamic virtual environments that can adapt to real-world changes.
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