I am currently renting hosting services from arvixe.com, which is the cheapest plan at $6 per month. The site receives around 30 visits per day with no more than two people at the same time. Osclass is the content management system (CMS) used on the site. Although the website does not seem to have a significant load, it is often inaccessible.

As someone who is not knowledgeable about hosting issues, I have several questions:

1) How can I determine the root cause of the website's unavailability?
2) Would upgrading to a more expensive plan be a viable solution?
3) If I were to switch to a new hosting provider, which one would be the best fit?
4) Where can I find useful resources on hosting to enhance my understanding of it?

Thank you in advance for your help.

Arvixe.com is not a reliable hosting provider as the website is constantly experiencing downtime and errors. The server is unstable and hosting services are poorly maintained. Hosting on their servers requires constant monitoring as there is no way to predict when the site will become unavailable or give errors. Despite being disappointed with their service, I foolishly paid for a yearly plan with a discount and free domain. However, after half a year of frustration, I decided to switch to a different hosting provider in the .eu zone. Although their support may respond slower, there have been no issues and there is no necessity for constant support. I strongly advise people to reconsider before choosing Arvixe.com as their hosting provider.

Contacting the technical support team can provide helpful insights into website availability issues. They can potentially investigate logs and provide specific details on the problems at hand. Searching for solutions online, such as Googling error messages, may also yield valuable information.

Using vague language to describe website unavailability is not helpful in identifying the issue. It's necessary to provide more precise information such as the error message that appears in the browser or attaching relevant logs. This can enable the technical support team to better diagnose and resolve the problem. Additionally, regularly monitoring website uptime and resolving issues promptly can improve the overall user experience.

1) There are a few steps you can take to determine the root cause of your website's unavailability. First, check if there are any error messages or logs that can provide insight into the issue. Contact your hosting provider's support and ask them to investigate the problem. They should be able to analyze server logs and identify any potential issues.

2) Upgrading to a more expensive plan might help if the current plan is not able to handle the traffic or resource requirements of your website. However, it's important to first identify the underlying cause of the unavailability before deciding on an upgrade. If the issue is related to server configuration or performance, upgrading the plan may solve the problem. But if there are other issues, simply increasing the cost may not be a viable solution.

3) Selecting a new hosting provider depends on various factors such as your budget, technical requirements, and the level of support you need. Some popular hosting providers known for their reliability and performance include SiteGround, Bluehost, and DreamHost. Make sure to research different providers, read reviews, and compare their offerings to find the best fit for your specific needs.

4) To enhance your understanding of hosting concepts, you can refer to online resources and tutorials. Websites like DigitalOcean, SiteGround, and Linode often provide comprehensive guides and documentation on web hosting topics. Additionally, online forums and communities like Stack Overflow and Reddit can be helpful places to ask questions and learn from the experiences of others in the hosting industry.

resources you can explore to enhance your understanding of hosting:

1) Web Hosting Talk: It is a popular online forum where you can discuss hosting-related topics, seek advice, and learn from professionals in the industry. You can find valuable insights, news, and discussions about various hosting providers and technologies.

2) HostingAdvice.com: This website offers a wealth of information on different aspects of web hosting. It provides detailed articles, guides, and reviews that cover hosting providers, technologies, and industry trends.

3) YouTube tutorials: Many hosting providers and tech enthusiasts create video tutorials on YouTube. You can find step-by-step guides, troubleshooting tips, and hands-on demonstrations related to hosting, CMSs, server management, and more.

4) Official documentation and support forums: Most hosting providers have their own official documentation and support forums where you can find detailed guides, FAQs, and community discussions. These resources often address common issues and provide instructions for troubleshooting.

5) Blogs and online publications: Several websites publish insightful articles and blog posts about hosting and related topics. Some reputable sources include Smashing Magazine, A List Apart, and CSS-Tricks. These resources can provide in-depth knowledge, tutorials, and best practices.