Can you suggest a reliable provider of fully managed services for our dedicated server that also provides the Cpanel SOLO Metal licenses? We have attempted to contact Jonesolution through live chat and ticket, but they have not responded.

 Therefore, we need a company with responsive customer support. We only require the license and managed services since we already have a dedicated server with a different host.

It may be challenging to find service providers that offer Solo Metal. Another option to consider is getting a Virtual Private Server (VPS), which can outperform entry-level dedicated servers with its high-performance CPU.
 This could be a viable alternative for you.

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