How to create a feedback webpage

Started by viktalina, Aug 14, 2022, 08:46 AM

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viktalinaTopic starter

What is the process for developing a feedback page?

Could you provide guidance on generating a webpage similar to the following:

- Introduction: "We welcome your opinions and feedback regarding our website's performance."

- A text-entry field for giving feedback.

- Submission button: "Submit"
  •  

PrimoPierotz

To create an effective contact form, it is important to consider the method of implementation that works best for your website. This can be achieved by deciding on whether to use a separate block on the page or a pop-up window, and if the form should include a page reload.

It's also important to consider the website's underlying technology, such as the CMS, php or html, so that the form is compatible with the overall framework of the site.

If the website is built using a CMS, then finding a plugin that suits your needs can be the easiest option. For WordPress users, there are proven plugins available, such as the widely-used 'Contact Form 7' plugin, which has been trusted by users over the years.

When implementing a contact form, ensure that it is user-friendly and straightforward, with a clear call-to-action. Additionally, including only essential fields in the form can help reduce user confusion and increase the likelihood of successful submissions.

For WP - proven over the years https://wordpress.org/plugins/contact-form-7/
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WAO

Tips for creating an effective feedback form:

-Include only essential fields that are necessary to contact the client, avoiding additional fields that can negatively impact the number of call requests and sales. Further information can be collected once the client is personally interested in the trading offer.

-Avoid complex captchas and aggressive anti-spam systems that can deter users from submitting the form. Consider alternatives such as blocking IP addresses, setting limits on the number of submissions or implementing a more user-friendly way of validation.

-Ensure that the feedback form is highly visible on the website and easily accessible from most pages, with options for opening as a separate window or reacting to certain user actions.

-Ensure that the feedback form is correctly configured to send received data to the CRM or email in a structured form and the right encoding for further processing and analysis.

-The form should integrate seamlessly into the design and overall style of the website, working well on both desktop and mobile devices.

-When using popular CMS platforms such as Joomla or Drupal, ensure that the form does not conflict with the CMS and does not slow down the page loading time.

-Avoid forms that interfere with viewing important elements on the page, and ensure they provide easy ways of closing them.

-Include a link to a privacy policy outlining how personal data will be processed, to build trust and comply with regulations.
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Gelpannetly

Here's a step-by-step guide to developing a feedback page with the elements you described:

1. Set up your HTML file: Start by creating a new HTML file and adding the necessary tags, such as the `<!DOCTYPE html>`, `<html>`, and `<body>` tags.

2. Add an introduction: Within the body tag, create a heading or paragraph to introduce the purpose of the feedback page. For example:
```html
<h1>Welcome to our Feedback Page</h1>
<p>We welcome your opinions and feedback regarding our website's performance.</p>
```

3. Create a text-entry field: Add a text input field within a form element to allow users to enter their feedback. You can use the `<textarea>` tag to accommodate longer feedback. For example:
```html
<form>
  <label for="feedback">Please enter your feedback:</label><br>
  <textarea id="feedback" name="feedback" rows="5" cols="50"></textarea><br>
</form>
```

4. Add a submission button: Include a button for users to submit their feedback. You can use the `<button>` tag for this. For example:
```html
<button type="submit">Submit</button>
```

5. Finalize the HTML structure: Close any open tags and save your HTML file.

6. Style your page (optional): Add CSS styles to enhance the appearance of the feedback page as desired.

That's it! With these steps, you've created a basic feedback page that includes an introduction, a text-entry field, and a submission button. Remember to link your stylesheets and add any additional functionality, such as backend processing, if needed.

additional steps to enhance and improve your feedback page:

7. Improve form accessibility: Add the `label` element for better accessibility. This helps users who may have difficulty interacting with the form visually. For example:
```html
<label for="feedback">Please enter your feedback:</label><br>
<textarea id="feedback" name="feedback" rows="5" cols="50" required></textarea><br>
```
Note the use of the `required` attribute, which makes the field mandatory.

8. Provide user-friendly instructions: Add clear instructions to guide users on how to provide feedback. You can do this by placing helpful text above or below the form elements. For example:
```html
<p>Please provide specific details about any issues you encountered or suggestions you have for improving our website. Your feedback is valuable to us!</p>
```

9. Implement validation (optional): You can add JavaScript validation to ensure that the feedback field is not empty before submitting the form. This helps prevent users from submitting incomplete feedback. Here's an example using JavaScript:
```html
<script>
  function validateForm() {
    var feedback = document.getElementById("feedback").value;
    if (feedback == "") {
      alert("Please enter your feedback before submitting.");
      return false;
    }
  }
</script>
<button type="submit" onclick="return validateForm();">Submit</button>
```
This script checks if the `feedback` field is empty before allowing the form submission.

10. Add a confirmation message: After the user submits their feedback, it's nice to display a confirmation message to let them know their feedback has been received. You can achieve this by redirecting to a thank-you page or displaying an alert. For example:
```html
<script>
  function validateForm() {
    // ...existing validation code...
    alert("Thank you for your feedback!");
  }
</script>
```
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