For the past eight years, Xieles Support has been providing outsourced 24x7 technical support, remote server administration, server security, Linux and Windows server management, and helpdesk management to web hosting companies, data centers, and ISPs around the world. They take care of server migrations, installations, maintenance, and service outages on dedicated, cloud, and other virtual platforms. Xieles Support prioritizes client satisfaction by offering sustainable pricing, proactively managed services focusing on server security, and excellent customer support.

To contact Xieles Support, customers can call the phone numbers provided, message through Skype or live chat on their website https://xieles.com.

Xieles Support is proficient in various services, including 24/7 technical ticket and email support, phone technical support, server administration for RHEL/Centos/Windows servers with and without control panels, optimizing server security, software installation and configuration, administration of cloud platforms such as Amazon AWS, Microsoft Azure, Cloudstack, Openstack, and application development.

Xieles Support has six main service packages. The Dedicated Team Plan offers 24/7 exclusive support coverage, a quality manager to ensure high-quality support operations, white-label support, unlimited helpdesk and live chat support, and certified engineers. The Semi Dedicated Team Plan includes supervision of a quality manager, white-label support, unlimited server management, and instant messenger support, starting at 300 USD. The Shared Support Plan offers 24/7 support coverage, a quality manager, white-label support, 24/7 end-user helpdesk support, guaranteed 30-minute response time, and weekly security checks, starting at 299 USD. The Helpdesk Support Plan provides 24/7 end-user helpdesk support, white-label support, unlimited tickets, live chat support, and server administration, starting at 79.99 USD per server. The Server Management Plan offers initial server hardening, weekly security checks, 24/7 monitoring, complete server administration, and a quick response and resolution time, starting at 69.99 USD per server. Finally, the Software Development Plan offers custom software development services tailored to the individual needs of each client.

Overall, Xieles Support offers a wide range of high-quality services at reasonable prices and exceptional customer support.
https://xieles.com/