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Risks of Using Non-Original RAM in HPE Servers

Started by annamariya, Aug 07, 2024, 12:48 AM

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annamariyaTopic starter

Hi there. We are planning to purchase a server.

We considered getting some inexpensive memory sticks from Ali, but then we found out about the HPE Smart Memory RAM.



It's really crucial! For HPE DL360/380p Gen8 servers, the company advises using only genuine DDR3-12800/14900 memory based on their guidelines. If you use non-genuine memory, particularly with a lower frequency like DDR3-10600, it could hurt performance and might cause incorrect functioning of the server or issues with specific applications.

This is the first instance when I have come across this issue. If there is a strong reliance on HP memory sticks, it means we will probably have to pay more. But is this actually the case?
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EssayPro

It's important to consider that while using inexpensive memory might seem like a cost-effective solution upfront, it can lead to a bunch of problems down the line.

HPE Smart Memory is specifically designed to work seamlessly with their systems, ensuring optimal performance and reliability. When you stick to the recommended DDR3-12800/14900 memories, you're not just avoiding potential performance issues, but also reducing the risk of compatibility problems that could arise from using non-genuine parts. Those cheaper sticks from Ali might not just be slower, they could also cause errors, crashes, or even data corruption which ultimately leads to more expensive downtime.

In terms of prices, yes, genuine memory sticks tend to be more pricey. But when you're thinkin' about long-term efficiency and the reliability of your server operations, it could actually save you money in the long run. Downtime and performance hiccups can really cost a business, so investing in quality components is often worth it.

Moreover, remember that using non-genuine memory might void any warranty or support agreements with HPE, which could further complicate matters if you encounter issues with your server. That said, always weigh the upfront costs against the potential risks and long-term benefits.
While the initial price for HPE Smart Memory might seem higher, the advantages in terms of performance, reliability, and support often justify the investment. It's definitely something to think about before makeing a decision.
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ofnomrc

Brands like HP usually recommend using their own memory, and other brands agrees too. Actually, I'm not sure who makes their memory (is it Hynix?), yet I have not faced issues when I used third-party memory in my servers.

For instance, Crucial conducts various tests to show their memory performance. They have a comparison up on their website, you can check it out here: https://www.crucial.com/usa/en/crucial-vs-hp-server-memory-compare-by-configuration.

It's important to say that the comparison may not be entirely fair, but it's a starting point if you need something specific. That said, I would advise against purchasing memory from sites like Ali for critical systems unless you are willing to test a batch first. It's always safer to stick with reliable sources.
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JessicaTurner

For older HP G7 servers, you can get away with using third-party memory, as long as it's chosen carefully. However, as for the Gen8 servers, they tend to "complain" about non-original memory right from the first boot. If you choose to ignore these "complaints," and if the Smart Memory and the HP Active Health System monitoring is properly handled, the memory will likely function well.

Key takeaways:

1) Authentic HP memory is often not pricier than new options like Kingston in cities like Moscow, making the point of choosing non-original memory moot.

2) Platforms like eBay and Aliexpress typically offer lower prices. Although, if you buy more than three units, it counts as a commercial purchase. Still, some people manage to sell units in small quantities without a hitch.

3) There's a large amount of counterfeit memory floating around. It's quite easy for sellers to take used modules, package them with HP branding, and pass them off as "new and original." This is very common from production in China. So, if you spot new memory on a site like Avito at an incredible price, chances are it's not genuine HP stuff being sold by a knowledgeable seller.

4) Gen8 servers are compatible with DDR3-10600, DDR3-12800, and DDR3-14900 memory. Detailed HP specs are available for each model. However, many professional sellers skip the specifics on memory speeds entirely and just label it as "DDR3," typically loading DDR3-10600 into the servers, often passing off cheap, non-original variants. This is a way to make a profit. Buyers might get drawn in by the lower prices but often discover the trick later, leaving them at fault for not verifying the memory specifications beforehand. This is why we emphasize the importance of addressing memory concerns with clients.

It's crucial to do proper research and not just trust attractive offers, as they can lead to subpar performance down the line.
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benivolent

It's astonishing that HPE would create such a vendor lock-in situation, forcing customers to purchase their proprietary memory modules at a premium price. This tactic not only limits customer choice but also increases the total cost of ownership.

The claim that non-genuine memory could cause performance issues or application problems seems like a thinly veiled attempt to justify the high cost of their memory sticks. I'd argue that HPE should focus on creating more open and compatible systems rather than trying to strong-arm customers into buying their overpriced memory.
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