I am looking for a residential VoIP service that will allow me to port over my current VoIP phone number and use the service outside of the US. I require unlimited minutes, visual call display, 3-way conferencing, call waiting, and call block. Unfortunately, many companies refuse to provide service if you are outside North America, which has been frustrating.

Currently, I am with ACN but their customer service is lacking and they do not offer call block options, so I am constantly dealing with spam calls. Their tech support has also started refusing to help since I am outside the US. I have been searching for alternatives, but most refuse my business or charge by the minute. It's strange to see more VoIP services for the EU than for the US.

These are valid points. I mainly utilize it for messaging purposes. You could also consider exploring internet satellite dish providers as an alternative. Back when I resided in a secluded countryside area, satellite was the only option available for internet.
The service provider also offered voip, but since I did not subscribe to their voip, I cannot disclose the name of the company here.

Most likely, voip providers are hesitant to offer voip service with a US number outside the US due to concerns over their brand reputation and service quality. VOIP services have high latency sensitivity, and if the VOIP carrier is in the US and you are located overseas, there will be at least a 150ms latency delay.

This latency can cause noticeable degradation in voice quality, with delays that are easily perceivable at 250ms. For this reason, US VOIP providers tend to avoid offering service overseas as there is a strong potential for support issues caused by the latency.

Can you provide information about the server/ip that you are registered to and the latency results when a ping is performed on that server/ip? It's worth mentioning that my previous comment was a general statement regarding why providers have such policies. It's possible that a provider's servers in the US are located in an ideal spot relative to your location in the world, and with a good internet connection, you could potentially achieve a latency of under 200ms, resulting in an acceptable service level.

However, from the provider's perspective, it's not practical to accept worldwide signups from 100 people if only five of them would experience acceptable service.

I can suggest some steps you can take to find a suitable alternative.

First, make a list of all the features you require, such as porting your current phone number, unlimited minutes, visual call display, 3-way conferencing, call waiting, and call block. This will help you compare different services accurately.

Next, research online and look for VoIP providers that explicitly mention their support for customers outside North America. Some companies may specialize in offering services internationally, so they would be more likely to cater to your needs.

Check customer reviews and ratings on independent websites or forums to get an idea of the reliability and quality of service provided by each company you are considering.

Lastly, reach out to the customer support teams of several VoIP providers to inquire about their international service options. Ask specific questions about the features you need and explain your situation to ensure they can accommodate your requirements.


There are several popular VoIP service providers in the US that you can consider. Some well-known options include:

1. Vonage: Vonage offers residential VoIP plans with features like unlimited calling, visual voicemail, call forwarding, and caller ID. They also support number porting and have international calling options.

2. Ooma: Ooma provides residential VoIP services with features such as unlimited calling, call blocking, visual call display, and voicemail. They offer number porting and have international calling plans available.

3. Google Voice: Google Voice is a free VoIP service that allows users to make calls, send text messages, and receive voicemails. It supports number porting and has a range of features including call screening, call forwarding, and voicemail transcription.

4. Grasshopper: Grasshopper offers virtual phone system solutions for small businesses, but they also provide residential services. They offer features like call forwarding, virtual extensions, and voicemail transcription.

5. 8x8: 8x8 provides VoIP services for both residential and business users. They offer features such as unlimited calling, video conferencing, mobile apps, and voicemail. They have international calling plans available as well.