There is an issue with a domain on masterhost (mastername) which is currently hosted on clodo.com.
You need to redirect the domain to DNS clodo by taking certain steps such as clicking on "delegate to third-party servers" in mastername and entering ns1.clodo.com and ns2.clodo.com in the field.
A domain has also been created in ISPmanager. However, during testing, errors are encountered including "No SOA record received from the server ns1.clodo.com (62.76.182.4)
NS records were not received from the server ns1.clodo.com (62.76.182.4)".
Although clodo is not frequently utilized, hosting providers and ISP managers may require the addition of another domain in their control panel, often under the DNS section.
It may be necessary to wait for updates to the records.
The registration of NS for a domain is done by the registrar through the domain zone settings.
How the transfer process works can vary depending on the hosting provider and registrar being used.
1. Begin by registering your domain with the new hosting provider.
2. Proceed to set up your website, email, and any other additional aspects.
3. Configure all necessary records such as A, NS, MX, etc.
4. Change the NS records for the domain where it is currently registered.
5. Keep in mind that before updating your records, your old hoster's settings will be used, but after updating they will switch to the new hosting provider's settings.
It is important to note that different users/providers have varying methods of updating. Typically, it takes a few hours for updates to take effect, but it can take up to 72 hours at most.
Steps to navigate and resolve the issue:
1. Logging into your Masterhost account, navigate to the domain management section where you can access the domain settings.
2. Locate the option for managing name servers or DNS settings for the specific domain. This may be under advanced or domain settings.
3. Look for the option to "delegate to third-party servers" or "change name servers" and select this option to indicate that you intend to use external DNS servers.
4. Enter the provided name servers from Clodo, which are typically ns1.clodo.com and ns2.clodo.com, into the respective fields. Ensure that the information is entered accurately and save the changes.
5. After making the changes, it's essential to allow some time for the DNS propagation to occur. This process could take anywhere from a few hours to 48 hours, depending on the TTL (Time to Live) settings of the domain.
When conducting testing after the redirection, if you encounter errors such as "No SOA record received from the server ns1.clodo.com" and "NS records were not received from the server ns1.clodo.com," it indicates issues with the DNS configuration.
To address these errors in a more detailed manner, you should perform the following:
1. Verify the DNS zone configuration in ISPmanager for the domain. Ensure that the SOA (Start of Authority) record and NS (Name Server) records are correctly configured to point to the Clodo name servers.
2. Check the validity and accuracy of the name servers ns1.clodo.com and ns2.clodo.com. This can be done by performing a DNS lookup to confirm that these name servers are authoritative for the domain.
3. Validate that the DNS settings on Clodo's side are correctly configured. This involves confirming that the name servers are operational and correctly resolving queries for the domain.
4. If the errors persist, it is recommended to reach out to Clodo's support team for further assistance. They should be able to investigate and provide insights into any specific issues with the DNS configuration that may be causing the errors.
Changing your DNS servers is a straightforward process that can improve internet speed and security. Here's how to do it quickly:
1. Choose a DNS Provider: Select providers like Google DNS, OpenDNS, or Cloudflare.
2. Access Network Settings: Open network settings on your device or router.
3. Modify DNS Settings: Enter the new DNS server addresses (e.g., Google DNS uses 8.8.8.8 and 8.8.4.4).
4. Save and Restart: Apply changes and restart your device or connection.
5. Test the Configuration: Check connectivity and speed by browsing websites or using tools like `ping`.
This simple update can significantly enhance your internet experience!