Air inlet temp high 35C

Started by qx_1789, Jun 29, 2022, 11:00 AM

Previous topic - Next topic

qx_1789Topic starter

I've encountered this problem twice this year. In February, for three weeks, the inlet air temperature suddenly rose to 35C, which took a week of emails and communication to resolve.
Finally, it returned to its normal temperature of 22C. But now, after two weeks, it has risen again to 33C. Either the A/C in the server room is turned off or malfunctioning, or my server is receiving hot air from another device. Is anyone else in the LA location facing the same problem?


When we were a customer there, we faced some problems in the past. The router temperatures were extremely high, and I think they only placed a large fan in front of our rack to resolve the issue. In my opinion, the building is not suitable for a data center.

Although the company was generally good, we had to switch to another provider after experiencing several outages. You may want to consider their new data center, which could be better since it's located in a newer building.


Typically, colocation providers will only guarantee the air temperature in the cold aisle of the data center. Inside the cabinets is the customer's responsibility, which can become complicated, especially when using shared cabinets. If the temperature inside the cabinet is too high while the rest of the facility is well-maintained, it usually means one of several things:

1. The cabinet setup is not properly organized, with gear blocking the airflow in the rear, or incorrect installation by customers, allowing hot air to escape into the cold aisle.
2. The physical design of the cabinet is problematic, such as running servers inside cabinets with plexiglass or solid rear doors when there are limited chimney exhaust systems.
3. The cabinet's electrical capacity is oversold, with more power sold to a cabinet without considering the limitations of airflow through the door perforations.
4. Lack of proper airflow management inside the cabinet, such as strip brushes to stop in-cabinet recirculation, and blanking panels in open rack units.
5. Someone is obstructing the cabinet's airflow, by placing objects in front of or behind the cabinet.

Based on the information provided, it seems like this is a shared cabinet, and not enough effort is being put into monitoring what's happening inside it. The best way to confirm this is to visit the site directly during an event or request pictures or video call.


QuadraNet is a web hosting and cluster management solutions provider based in the USA, established in 2001. They are PCI compliant, and their website is available in English and Chinese.

Their hosting solutions include dedicated servers, cloud hosting, and collocation services. Cloud hosting plans are scalable and provide up to 1000GB of bandwidth. They also offer Linux and Windows OS options and users can easily manage their servers with a customizable interface that includes built-in management tools.

Dedicated servers come in various configurations, such as single-socket servers, dual-socket servers, or dual Xeon E5-2620v4 servers, all with redundant UPSs and ATSs. They offer 10TB data traffic, DDoS protection, 100 Mbps port speed, and are easy to upgrade.

QuadraNet offers regular pricing, but unfortunately, they do not provide a money-back guarantee. They promise 100% uptime and 99.999% network uptime backed by SLAs, and crediting accounts in any event of server downtime.

The company is located in Tarzan, California (USA), with a full-service data center in the LA Telecom Center building since 2004, and host servers in other US locations. Customers can contact technical support through multiple channels, including phone, email, live chat, and contact form, and QuadraNet is active on social media platforms.

They have their own control panel, but customers can opt for cPanel or DirectAdmin at an additional setup fee. Overall, QuadraNet provides high-quality servers running on corporate hardware, making them a reliable and trusted hosting provider.