Advise webhosting

Started by Vopiros, Oct 14, 2022, 01:12 AM

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VopirosTopic starter

Over the past three days, my hosting provider has been acting erratically. Firstly, the domain was blocked due to an "influx of search bots" which exceeded the processor load. The reason for this block was stated to be found in the "Statistics" section.

When I checked the statistics, the daily consumption of CP did not surpass 62%. I contacted the manager and was informed that there had been no excess and the restrictions were removed.

However, today the domain was once again blocked, this time due to a supposed "strong DDoS attack" on the site, and I was requested again to look into the excess load in the statistics section. Upon checking, I found that only 35% of the daily norm was consumed. Despite this, they refused to unblock the domain and forced me to connect to Cloudflare.

It's frustrating that they accused me of exceeding the daily CP load when nothing in the statistics indicates this, and the DDoS screenshots they provided were unhelpful. Have you ever had issues with your hosting provider?


Consider upgrading to a pricier tariff, you won't regret it. However, even after switching, you might still experience setbacks. Initially, they'll burden you with heavy loads, and if that fails, they'll resort to DDoS. If you insist on proof, they will block you without a second thought. It's not just your hosting provider engaging in such trade-offs; many others are too.

In such situations, they may suggest using Cloudflare as a workaround, which you can opt for to avoid further complications. Alternatively, increasing your tariff level could also be a solution if you're experiencing high traffic volumes. Do you have any advice on how to deal with unreasonable hosting providers?


I think it may be a problem with the technical equipment of the provider, the devices could be outdated and in order to hide it, he blames DDOS attacks. I advise you to either get rid of this provider, or increase the tariff as the person above said.


It may seem a bit irresistible to search and compare different webhosting packages - the hosting market is so competitive.
"Continuous effort - not strength or intelligence - is the key to unlock our potential" - Liane Cardes


I can recommend you try to compare rates, features, compatibility, performance, and reliability.


The price is right for us, the service is dependable, and the customer relationship is responsible, eager to participate in resolving the problem and prompt.


Can express the point that I am happy with instant dedicated hosting service.
They've been most helpful with any questions and billing inquiries. Response time is lightening fast. I wish all services were handled this way.


Similar situation, I had a lot of lags with my previous provider. Recently I came across prohoster, read reviews, decided to check it out. I have been using it for a month now, no lags, high speed and 2 weeks free period. I recommend prohoster.


Drawing from my personal experience, I can say that when we began working with CS, we relied on their recommendation to choose a webhost. Initially, we went for the basic tariff and things were okay for a few months, while we analyzed and filled out the necessary paperwork.

However, once we reached a thousand products and started trial advertising campaigns, the website became agonizingly slow, especially when uploading data. Even simple iterations with built-in imports failed and the website failed to meet SEO requirements, causing further delays. When we upgraded our hosting plan, it made little difference and even the work of four administrators was a hassle.

It wasn't until we downsized our product range to under ten thousand and switched to a budget-friendly option that things improved. We moved to zahid which was a 3-year contract and had four stores, and everything worked just fine. Have you ever faced similar issues while scaling up your business?


It's unfortunate when service providers accuse customers of exceeding resource limits without providing clear evidence or assistance. In situations like these, it's important to communicate your concerns clearly and request more specific information or clarifications from the hosting provider. Additionally, considering alternative hosting options or seeking recommendations from others who have faced similar challenges might help you find a more reliable provider.

Here are a few steps you can consider taking when dealing with issues with your hosting provider:

1. Document the incidents: Keep a record of all the communication, including timestamps, and any evidence or screenshots that you have regarding the issues you have encountered.

2. Request detailed information: Ask your hosting provider to provide specific details about the resource limits that were exceeded and how they determined the excess load. Request them to share any relevant logs, data, or statistics that support their claims. This will help you understand their perspective better.

3. Express your concerns: Clearly communicate your frustration and dissatisfaction with the situation to the hosting provider. Explain why you believe their accusations or actions are unjustified based on the available statistics. Be polite but assertive in expressing your point of view.

4. Seek clarification and solutions: Ask for clarification on the restrictions that were imposed and their reasoning. Inquire about potential remedies to the situation and request a plan of action to prevent such issues from recurring in the future.

5. Consider alternative options: If the issues persist or if you are not satisfied with the response from the hosting provider, it may be worth exploring alternative hosting options. Research and seek recommendations from others who have had positive experiences with different providers.

There are several reliable hosting providers available in the market, and the best choice for you depends on your specific needs and preferences. Here are a few well-known hosting providers that are generally considered reliable:

1. Bluehost: Bluehost is a popular hosting provider known for its reliability, scalability, and excellent customer support. They offer a variety of hosting plans suitable for different types of websites.

2. SiteGround: SiteGround is another reputable hosting provider that offers fast and secure web hosting solutions. They have a strong focus on customer support and provide various hosting options, including shared hosting, cloud hosting, and dedicated servers.

3. HostGator: HostGator is a reliable hosting provider with a wide range of hosting services. They offer shared hosting, VPS hosting, and dedicated servers, along with 24/7 customer support.

4. DreamHost: DreamHost is known for its reliable hosting services and commitment to privacy and security. They offer various hosting options, including shared hosting, managed WordPress hosting, and virtual private servers (VPS).

5. A2 Hosting: A2 Hosting is known for its high-speed performance and reliable uptime. They offer a range of hosting plans, including shared hosting, VPS hosting, and dedicated servers.

few more reliable hosting providers that you can consider:

1. InMotion Hosting: InMotion Hosting offers a variety of hosting solutions, including shared hosting, VPS hosting, and dedicated servers. They have a strong reputation for their uptime and customer support.

2. SiteGround: SiteGround is known for its excellent performance, security features, and customer support. They offer various hosting options, including shared hosting, cloud hosting, and dedicated servers.

3. WP Engine: WP Engine specializes in managed WordPress hosting, providing a high level of security, speed, and reliability specifically optimized for WordPress websites.

4. Hostinger: Hostinger offers affordable hosting solutions with a good balance of performance and reliability. They provide shared hosting, VPS hosting, and cloud hosting plans.

5. DigitalOcean: DigitalOcean is a popular cloud infrastructure provider known for its reliable and scalable hosting solutions. They specialize in cloud-based virtual servers (Droplets) and offer flexible plans to meet different needs.