Hello.

There is a hosting provider with three servers; one in Germany and two in England. However, there are instances of interruptions which may be due to network overlays on the mainline. In Germany, some users can't get through while others can. Interruptions happen around 5-8 times a year for about 15-20 minutes.

In England, construction site problems cause idle times for 1-3 hours, which is longer compared to Germany's downtime. Interruptions in England happen less often, around 2-3 times a year.

Downtime is critical because each server has at least 24 databases with up to 1000 requests each. Users are unhappy with the interruptions.

Based on experience, can you recommend the best place to rent a server? The main requirement is simplicity and minimal downtime of 1-3 hours.

Thank you.

We've been utilizing OVH for five years and have had almost no interruptions. The only significant downtime happened once a year for ten minutes.

Using SSD has been beneficial for our company. We currently have about 110 drives that we use on OVH webservers, local servers, and workstations. We've been using the first batch of SSDs for five years now, and we haven't experienced any failures so far out of the hundred drives.

I suggest considering the reliability and longevity of hardware when choosing a server provider. It's crucial to choose hardware that can withstand extended use and doesn't cause too much inconvenience in case of possible downtime.

One of the benefits of renting a server in Germany is its stability and high speed not only for Europe but also beyond. It's connected to the world's most extensive DE-CIX traffic exchange point.

Another advantage is data security and confidentiality, which the Germans prioritize. They also offer quality technical support and flexibility. The latest equipment and innovations are used for German VPS / VDS.

When it comes to data security, the placement of information on German virtual servers guarantees both high technological and legal standards.

The interruptions in Germany seem to be quite random and affect some users while others remain unaffected. This inconsistency can cause frustration for anyone trying to access databases, and it makes it difficult to predict when issues may occur. Though the downtime is less frequent, the uncertainties related to user access are concerning.

On the other hand, the issues in England due to construction sites seem to provide a more predictable downtime pattern. With 1-3 hours of idle time around 2-3 times a year, it could be better managed and perhaps communicated to users in advance, which might lessen the impact on user satisfaction.

The key here is to find a location that will reliably minimize downtime within the constraints of 1-3 hours or less. Given these considerations, I would lean towards England as a more suitable option despite the construction challenges. The less frequent incidents mean there's likely to be a more stable long-term experience from a user's perspective.

However, before completely making any decisions, I would recommend:

1. Investigating other data centers: Look for other hosting providers that might have alternative locations. This could provide more robustness and redundancy.

2. Inquiring about SLAs: Service Level Agreements should be scrutinized. Choose a provider that guarantees minimal downtime with penalties in place for any violations of these metrics.

3. Consider cloud hosting: Cloud services might offer better distribution of requests and lessen the impact of localized issues, especially if they have data centers across multiple regions.

4. Get user feedback: It may be helpful to reach out to your user base and gather their experiences regarding latency and uptime. Their insight can guide you to make a better choice.

5. Monitor Performance: Whichever service you choose, ensure that you have monitoring setup for performance metrics so you can react quickly if any new issues arise.

While both Germany and England present their own challenges, England may offer a more predictable downtime, which can be managed and communicated effectively to users. Always make sure to do thorough research on alternative providers for added peace of mind.

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