Hello everyone, I encountered an issue while attempting to make a payment on dropcatch using both my credit card and Paypal. I have explored various troubleshooting steps including deleting all browsing data and changing both the browser and IP address.
I even attempted to make the payment using my phone, but unfortunately, none of these attempts were successful.
Since you have already tried multiple troubleshooting steps, the best course of action would be to reach out to Dropcatch customer support directly. They will have access to your account details and payment system information, allowing them to provide more specific and targeted assistance to resolve the problem. They should be able to guide you through the payment process or troubleshoot any issues you may be encountering.
few additional suggestions you can try:
1. Contact your credit card provider or PayPal: Sometimes, payment issues can be related to your payment methods. It would be beneficial to reach out to your credit card provider or PayPal to ensure there are no restrictions or limitations on your account that could be causing the problem.
2. Try a different payment method: If possible, consider using a different credit card or PayPal account to make the payment. This can help determine if the issue is specific to your current payment method.
3. Use a different device or network: Try accessing Dropcatch and making the payment from a different device or network. This can help rule out any potential device or network-related issues impacting the payment process.
4. Contact Dropcatch support: If none of the above steps resolve the issue, it's best to contact Dropcatch support directly. They will have access to their system logs and can provide further assistance in troubleshooting the specific payment problem you are facing.