While I am not a big fan of domain forums, I still believe it's necessary to share my recent experience with Bodis. This could be valuable for other domain investors, especially those looking to park domains similar to ours.
My company has invested in new gTLDs since 2014 and we have a large portfolio. We have been using Bodis since 2017 and sent hundreds of domains there. However, recently I discovered that I couldn't log into our Bodis account. I chatted with Troy from support and learned that Bodis closed our account due to a sudden increase in traffic on one of our domains during the day, which they considered as advertising referral traffic.
I explained to Troy that some of our domains were growing rapidly and he agreed to reconsider the issue. Meanwhile, I searched social media to find the source of the growth but was unsuccessful. Two weeks later, Troy responded, saying that their decision to close our account stands unless there is a broken domain.
In my opinion, Bodis made a mistake by cancelling our account without notifying us first, even if they thought we were promoting their advertising traffic. As a result, potential customers may miss out on our domains. However, Troy was helpful and provided past traffic and revenue reports for the domains we pointed out. I appreciate his efforts and positive attitude.
It's important for domain investors to communicate with their parking provider and monitor their domains' growth to avoid unexpected account closures.
It's important to keep in mind that parked domain names can experience unusual traffic patterns that are unrelated to the owner.
Going forward, it would be ideal for parking companies to have access to top-notch tools that accurately identify instances where the owner is not at fault for such patterns. This would prevent potential misunderstandings and account closures like the one experienced with Bodis.
From what you've described, it seems that Bodis may have acted too hastily in closing your account due to what they perceived as suspicious traffic. While their intention might be to prevent abuse of their service, they should have communicated better with you before making such a significant decision. It's vital for platforms to maintain transparency and give users a chance to explain or rectify any concerns.
Returning to your specifics, the fact that your domains have been gaining traction is not unusual in this industry. New gTLDs have seen various levels of traffic due to market dynamics, and it's only natural that some of your investments would perform better over time. Having a support agent like Troy was definitely a plus, but it's disappointing that, despite his assistance, the final outcome did not lean in your favor.
It's true what you mentioned about keeping an open line of communication with your parking provider. Regularly monitoring the performance of your domains can also help you quickly identify any abnormal changes that might trigger an unwanted response.
Given this situation, it may be worth exploring other parking services that will be more understanding of the organic growth of your domains. Sometimes diversifying your approach while managing domains can protect you from similar situations in the future.
Always ensure to backup your traffic data and maintain a detailed record of communications with these providers. It's a tricky world out there, and being proactive can sometimes save you from the pitfalls that can arise in domain investing.