I recently encountered an issue involving a fraudulent reseller who took payment but did not provide the promised domains and then proceeded to ignore all communication. Frustratingly, my complaint to the registrar, whose reseller was involved, was met with the response that they were not responsible as the agreement was with the reseller, not them.

This raises the question: where can one lodge a complaint against a registrar who appears to be shielding a fraudulent reseller? It's a concerning situation that calls for clear and effective recourse for those affected by such fraudulent activities in the domain industry.

Consider lodging a complaint with consumer protection agencies or organizations that specialize in overseeing industry practices related to domain sales and registrations. These agencies often have mechanisms for addressing fraudulent activities and can advocate on behalf of affected consumers.

Secondly, reaching out to internet governance bodies, such as ICANN (Internet Corporation for Assigned Names and Numbers), can be beneficial. ICANN oversees domain name system management and may have avenues for reporting unethical practices within the domain industry. Similarly, industry watchdogs and regulatory bodies may provide support and guidance in addressing your concerns.

By bringing attention to your experience and seeking assistance from relevant authorities, you can contribute to raising awareness about fraudulent practices in the domain industry and advocate for clearer and more effective recourse for individuals affected by such misconduct. This comprehensive approach aims to hold the registrar accountable and foster a safer and more transparent environment for domain transactions.

I must emphasize the significance of providing a statement to the police as it can serve as a compelling piece of evidence. This matter is of utmost seriousness.

In case you made a payment through Webmoney, it is advisable to contact the WM arbitration.

May I inquire about the method of payment used for the reseller's services?

It's important to note that various payment systems, including credit cards, have procedures for canceling payments. However, this is contingent upon proving that the service was not rendered.

Isn't it unfair to label someone as a fraudster from the outset? There could be various reasons for their unavailability, such as a hospital visit, unfortunate demise, or some personal emergency. It would be more prudent to display the reseller's website or contact information first to gain a clearer understanding of the situation.

Meanwhile, it might be wise to consider registering domains from a different source. In this industry, it's important to approach situations with sensitivity and thorough investigation before making harsh judgments.