Can you suggest a reliable provider of fully managed services for our dedicated server that also provides the Cpanel SOLO Metal licenses? We have attempted to contact Jonesolution through live chat and ticket, but they have not responded.

 Therefore, we need a company with responsive customer support. We only require the license and managed services since we already have a dedicated server with a different host.

It may be challenging to find service providers that offer Solo Metal. Another option to consider is getting a Virtual Private Server (VPS), which can outperform entry-level dedicated servers with its high-performance CPU.
 This could be a viable alternative for you.

I recommend that you familiarize yourself with the list of the world's leading hosting providers in this http://medco.at.ua/blog/web_hosting_service_list_of_leaders_in_the_world/2022-10-26-26. The list was prepared from among the profile clients of the leading advertising network Admitad. Clients of this company undergo preliminary compliance. Even Microsoft works with them.

I'd recommend checking out WebFaction, a hosting company that actually cares about its customers. They offer CPanel SOLO Metal licenses and a range of managed services, including security updates, backups, and performance optimization. Their customer support is known for being friendly and helpful, and they have a reputation for being responsive and reliable. So, if you're tired of being ignored, give WebFaction a try!