Hello everyone,

I am experiencing a major issue with Networksolutions. Since I changed my site's interface, the letter "i" on my homepage is being replaced by the letter "ı". For instance, if my domain were to be called "interface.io", it would appear as "ınterface.ıo".

As a result, I am unable to access my domain. Additionally, I have attempted to transfer my .io domain, but I have received two aut codes that Google Domains refuses to accept. Despite writing 4-5 times, I haven't managed to find a solution. What should I do?

The members of the forum are willing to provide assistance to you. However, the absence of responses to your post suggests that the information provided is not entirely comprehensible. Would you mind elaborating on the situation a bit more clearly?

I was able to resolve the issue of having an invalid auth code by contacting their support chat, although I had to persist in doing so. The first agent I spoke with claimed that it was beyond their responsibilities and that I needed to call elsewhere. However, the second agent assisted me eventually, but I had to stress the point that I required a completely new auth code instead of the previous one that didn't work.

Regarding your other problem, you should try to access the domain manager directly. After logging into your Network Solutions account, simply enter the following URL into your browser, replacing "mydomain.com" with your own domain name:

https://www.networksolutions.com/my-account/domain-center/domain-details?domain=mydomain.com

I hope that this advice proves useful.

Networksolutions.com is an extremely unsatisfactory service. Our account appears to have become linked with another completely unrelated company. As a result of this, they have access to our credit cards, and the billing has become confusing. Furthermore, both parties are administrators on each others' accounts.

We had lodged "urgent" service requests that went unanswered for several months, despite my false promises about resolving the issues. Additionally, when I requested to speak with someone in leadership, they refused to provide me with any information regarding their leader's identity.
 This is a clear indication that they are unwilling to interact with customers who are experiencing difficulties, preferring instead to ignore them and hope that they'll go away. In the meantime, my account is in complete disarray, and my security has been compromised. My best advice would be to avoid Networksolutions.com!

The replacement of the letter "i" with "ı" can happen due to encoding problems, especially if your website's charset isn't properly set up for the language or character set you're using. Here's what I recommend you to do to approach this problem step-by-step.

First, make sure that your website uses the correct character encoding. Check your HTML dоcument for a proper meta tag that specifies the charset. You should have something like this in the head section:

<meta charset="UTF-8">

This ensures that your website recognizes and properly displays all characters, including the standard "i".

Next, regarding your domain access issue, it's possible that the character encoding issue may have affected how your domain is registered or displayed in the DNS. Contact Networksolutions support directly and explain the situation with as much detail as you can. They should be able to assist you in resolving any display or registration issues with your domain.

When it comes to transferring your .io domain, make sure that the transfer codes (also known as auth codes) are correct. Sometimes, copy-pasting can lead to errors, so it's good to double-check. After getting the correct auth codes from Networksolutions, try entering it directly without any additional spaces or characters when you initiate the transfer to Google Domains.

If you've already backed up your requests and haven't received any helpful responses from customer support, consider escalating the matter. See if there is a higher tier of support available or ask for a supervisor to take a look at your case. Persistence is key here; don't hesitate to follow up multiple times if you feel like your issues are not being taken seriously.

Lastly, if all else fails, you could think about seeking help on forums or communities specific to web design or domain issues. Sometimes, other users experienced the same problem and might have found a workaround.