Hosting & Domaining Forum

Hosting Discussion => Managed Hosting and Services => Topic started by: maryse on Jan 29, 2023, 01:04 AM

Title: Corporate email when changing hosting
Post by: maryse on Jan 29, 2023, 01:04 AM
Hi there,

Here's a summary of the situation:

- You have a domain registered on Namecheap and can access it.
- There's an old site hosted on Beget that you no longer have access to.
- A new site has been created on GD in place of the old one.
- Additionally, you have a corporate email with the format name@site.com that was created using Google.

If you connect the old domain to the new site by specifying DNS zones (which is likely), will you need to reconfigure the corporate email for it to work? Since the hosting on Beget will be disabled at the same time, and you don't currently have access to the email itself, you're working on getting access. What's the best way to prevent any interruptions in the functioning of the email?
Title: Re: Corporate email when changing hosting
Post by: jyotisharma on Jan 29, 2023, 01:53 AM
If you need help with managing your DNS records, it's best to reach out to your DNS host for guidance. Moving a domain to a new IP address, which involves changing website hosting, only requires editing a single A/AAA DNS record, and this won't affect the functionality of Google Mail. If you want to access Yandex mail, only modifying the MX DNS record will do the trick. Unlike IP/hosting, Google Mail is tied to the domain name itself.

It's crucial to have a clear understanding of how DNS records work when managing your website. If you're unsure about any details or procedures, don't hesitate to get in touch with your DNS host or seek guidance from other reliable sources. Additionally, it can be helpful to keep a record of any changes made to your DNS settings to avoid any issues that might arise in the future.
Title: Re: Corporate email when changing hosting
Post by: techie on Jan 29, 2023, 02:40 AM
Usually, a website address corresponds to an A type DNS record (or CNAME). On the other hand, the MX record typically represents email. If you move your website to a new location, only the A record needs to be changed. However, it's crucial not to modify the MX record, which is currently set up to point to Google.
Title: Re: Corporate email when changing webhosting
Post by: blueangelhost on Apr 17, 2023, 05:08 AM
When transferring a "homemade" mail server to professional mail hosting, multiple changes will be necessary. Some of these modifications include specifying a new mail server address, additional settings, and creating a new password if needed. In this instance, the login requires rewriting to include the domain and ensure that mailbox names up to @ are unique. SMTP authorization must also be enabled, which authenticates the user while sending corporate emails. Previously, LAN-based mail servers may have lacked this option, but such servers were often blocked by providers due to spam complaints.

Professional mail hosting services avoid this problem since SMTP authorization is required to send messages on behalf of supported domains. Additionally, any abnormal activity can be easily detected and blocked. Other settings, such as PTR record, SPF record, and DKIM record, are automatically managed by the mail hosting service provider.

Using a professional mail hosting provider ensures that users will not notice any changes. It's vital to make the transition smoothly to avoid disrupting the organization's mail communication. Also, it would be best to research various hosting providers before making a choice to ensure you select a reputable mail hosting provider that meets all your requirements.
Title: Re: Corporate email when changing hosting
Post by: yFihivPy on Nov 10, 2023, 02:46 AM
Yes, if you connect the old domain to the new site by specifying DNS zones, you will likely need to reconfigure the corporate email for it to work with the new site. Since the hosting on Beget will be disabled, and you don't currently have access to the email itself, it's important to take steps to prevent any interruptions in the functioning of the email.

Here's the best way to proceed:

1. Obtain access to the corporate email account created using Google. This is crucial to ensure you can make necessary changes to the email settings.

2. Once you have access to the email account, review the MX (Mail Exchange) records in the DNS settings of the domain registered on Namecheap. Ensure that the MX records are properly configured to point to the Google email service.

3. Contact Google support if needed for assistance in reconfiguring the corporate email to work with the new site hosted on GoDaddy. They can provide specific instructions for updating MX records and other settings.

4. Consider setting up email forwarding from the old email address to a temporary or alternate email address during the transition period to ensure no important emails are missed.

5. Communicate with both Namecheap (for domain management) and GoDaddy (new site hosting) to ensure a smooth transition. They can provide guidance on updating DNS records and may offer specific recommendations for minimizing downtime during the transition.

6. Consider adjusting the TTL (Time To Live) values of the DNS records related to the domain and email services. Lowering the TTL values before making any changes allows for quicker propagation of the updated DNS information across the internet, potentially reducing downtime during the switch.

7. Keep a backup of important emails and contacts from the corporate email account. This can be crucial in case of any unexpected issues during the reconfiguration process.

8. Test the new email settings and functionality before finalizing the connection of the old domain to the new site. This can help identify and address any potential issues proactively.

9. If the corporate email account is used for critical business communications, consider setting up an alternate or temporary email solution (such as a generic email address on the new domain) to ensure continuous communication while the reconfiguration is taking place.

By following these additional steps, you can further safeguard the functioning of the corporate email and minimize any disruptions during the transition period. Always keep in mind that clear communication with all involved service providers and thorough testing are key elements in ensuring a seamless transition for the corporate email.
Title: Re: Corporate email when changing hosting
Post by: QuentinTox on Dec 25, 2024, 05:45 AM
To prevent any interruptions, I recommend that you log into your Namecheap account and carefully dоcument the current DNS settings, especially the MX records associated with your corporate email. Once you have this information, you can replicate those records in the new DNS zone before switching the nameservers. This way, your email remains functional during the transition.
Title: Re: Corporate email when changing hosting
Post by: Mastershivasaiji on May 30, 2025, 05:43 AM
To change your website hosting while retaining your existing corporate email setup, update your domain's A records to point to the new hosting provider's IP address. Ensure that your MX records and other email-related DNS entries (like SPF, DKIM, and DMARC) remain unchanged to avoid email disruptions.
Title: Re: Corporate email when changing hosting
Post by: onlinetutorsgroup on Sep 02, 2025, 02:27 AM
Update your domain A record to the new server's IP when switching hosts. Do not modify your MX (and related SPF/DKIM/DMARC) records. Keeping them intact ensures that your Google-hosted corporate email remains uninterrupted.