While some individuals may excel at fixing servers, this doesn't necessarily qualify them as a comprehensive server management company.
Similar to how a successful restaurant needs more than just a few chefs, a reliable server management company requires more than just someone who can fix a server.
The most significant distinction between a solo technician and a full-service server management company is reliability. Over the past year, we've witnessed numerous small one-person firms vanish overnight, leaving their clients in a lurch.
We have been exclusively dedicated to server management for over 21 years, ensuring that we are here for our clients when they need us.
Based in New Jersey with 15 full-time employees, we provide support for over 3,000 servers monthly. We are proud members of the New Jersey Chamber of Commerce and the Better Business Bureau, and we are an Authorized cPanel Partner.
In summary, we are the oldest, largest, and most trusted server management provider, offering no term contracts and a 30-day money back guarantee for our services.
Key Features:
- 24/7/365 USA-Based Technical Support
- 24/7/365 Server Monitoring (5 Minute Intervals)
- Guaranteed 15 Minute Response On Monitoring Alerts
- Within 6 Hour Ticket Response Time Guarantee (most tickets resolved in under 1 hour statistically)
- Within 24 Hour Ticket Resolution Time Guarantee (most tickets resolved in less than 3 hours statistically)
- UNLIMITED Admin Work Time - UNLIMITED Tickets, all for only $29/month
Additionally, we also offer proactive server management services, wherein we conduct daily server checks, address any identified issues, and regularly apply updates and patches. Clients can also submit tickets for any specific tasks they need assistance with.
https://www.platinumservermanagement.com/