Feeling overwhelmed by the daily grind of managing servers and supporting web hosting clients? Say no more! You can count on SupportSages to streamline your operations and deliver top-quality assistance to your customers.

Who are we?
SupportSages stands as a leading force in server management and web hosting helpdesk support, boasting an impressive 14-year track record in the industry. Our team of experts is deeply committed to offering outstanding support and ensuring maximum customer satisfaction.

What do we provide?
We offer a variety of flexible and customized support plans tailored to your specific needs. Check out some of our most sought-after plans:

1. Exclusive Helpdesk Support Plan: This plan guarantees a dedicated team of seasoned professionals solely focused on addressing your support tickets. We seamlessly integrate with your team, delivering around-the-clock aid, ticket management, troubleshooting, and proactive server monitoring. Find out more about our Exclusive Helpdesk Support plan.

Individual Tech Levels   L1   L2   L3   L3E   DevOps
Control Panels   cPanel/DirectAdmin/Plesk   Any   Any   Any   Any
Ansible / Terraform / IaC   No   No   Ansible   Ansible   Yes
Price per tech per month   $999   $1199   $1499   $1999   Starting from $1999
  Secure your spot NOW!!   Secure your spot NOW!!   Secure your spot NOW!!   Secure your spot NOW!!   Get in touch with us!!
Dedicated Team (4+1+1)*   $3500   $4500   $5800   $7600   Starting from $8000


*4+1+1 = 4 Regular Techs + 1 Backup Tech + 1 Technical Account Manager (L3 experienced)

2. Quasi Exclusive Plan: Our Quasi Exclusive Plan provides a cost-effective option for those in need of expert support without requiring a dedicated team. With this plan, you'll enjoy a smaller pool of shared clients, ensuring quicker response times and personalized attention. Learn more about our Quasi Exclusive Plans.

Features   Leader   Champion   Coach
Level of Support   L1, L2 & L3   L1, L2 & L3   L1, L2 & L3 + DevOps
Live Chat Support (Technical - L1 & L2)   Yes   Yes   Yes
Live Chat Support (Sales & Pre-Sales)   No   Yes   Yes
Number of Helpdesk tickets (Per month)   150   300   500
Number of Live Chats (Per month)   50   100   200
Number of Servers supported   Unlimited   Unlimited   Unlimited
Price (Per month)   $499   $799   $1499


3. Semi-Exclusive Plans: Our Semi-Exclusive Plans are crafted for businesses with fluctuating support needs. You'll have access to a shared team of skilled technicians who will promptly and efficiently handle your support tickets. Learn more about our Semi-Exclusive Plans.

Features   Sangha   Abbots   Masters
Level of Support   L1, L2 & L3   L1, L2 & L3   L1, L2 & L3 + DevOps
Number of clients per team   2   2   2
Live Chat Support (Sales & Pre-Sales)   No   Yes   Yes
Number of Helpdesk tickets (Per day)   25L1/6L2/3L3   40L1/12L2/6L3   50L1/20L2/10L3
Number of Live Chats (Per month)   50   100   200
Number of Servers supported   <30   <80   <150
Documentation / Technical Blogs   3   5   10
Price (Per month)   $1800   $2500   $4000
https://www.supportsages.com/