Primeweb is a premium server management company that offers outsourced technical support, server administration, server security, and various other services to individuals, data centers, hosting companies, and others worldwide. We specialize in administering and securing Linux servers. Our team is comprised of highly skilled professionals enabling us to provide the highest quality and dependable support services.
Fully Managed Linux cPanel Server Support priced at $20/month:
- New Server Setup (Operating System installation via KVM/DRAC Tool)
- Server Security and Upgrades
- Migration of cPanel accounts from existing servers to new ones
- Securing and optimizing Apache (HTTP)
- Configuring nginx reverse proxy with Apache to enhance website performance
- Installing Mod_Security and custom rules
- PHP Hardening
- Rootkit/Virus Checking
- Log Analysis
- Software Installation and Configuration (Fantastico, Softaculous, ClamAV, Mailscanner, Ruby on Rails, ImageMagick, RVSkin, RVSiteBuilder, etc.)
- Removal of Unused Software or Services
- Deletion of Old Logfiles
- Disk Space Usage Cleanup
- APF or CSF Firewall Installation
- SSL configuration and installation
- Installation of Brute Force Detection
- Protection against Shell Fork Bomb/Memory Hog
- MySQL optimization
- /tmp Hardening
- Kernel Patching
- Installation of Linux Malware Detection, Scanning, and Removal
- Installation of ClamAV and Virus Scanning
- Disabling direct root login for SSH and configuration of a wheel user
- Configuring email notifications for SSH login by wheel user
- Best Effort Third Party Application Support (assistance provided on best-effort basis for 3rd party applications and software packages like Wordpress, Drupal, Magento, etc.)
- Assistance with custom server configurations, such as nginx web server, varnish cache, etc.
- Backup Configuration and Audit Backup
Price may vary based on the size and number of accounts.
Pay Per Ticket Plan priced at $5 per ticket:
Pay Per Ticket Support Plans are incident-based server administration services where payment is made according to the number of tickets raised in a given month. These plans are ideal for customers with a low volume of incidents. The support packages cover Level-1 to Level-3 server administration activities, including:
- Server Setup & Configuration
- Server Migration
- Security & Hardening
- Performance Optimization & Tuning
- Technical Troubleshooting
- Control Panel Support (cPanel/Directadmin/Kloxo/CWP/Webuzo)
- Third-Party Installations
One-time Jobs:
- Server Abuse Clearance
- Malware Detection & Removal Service
- 3rd Party Software Installations
- SSL Installation
- Server Migration
- Server Diagnosis and Recovery
- Mail Server Setup
- Standard Server Hardening
If you have a specific project or need custom server management solutions or advice, please let us know. We are here to build custom solutions and provide professional advice free of charge.
Benefits include:
- Unlimited support tickets at no additional cost
- First response to support ticket within 30 minutes or less
- Average ticket resolution time of about 4 hours
- Skype chat support included
For more detailed information about our support and other services, please email us at admin@primeweb.in/sales@primeweb.in. We are here to assist you with any advice or support you may need.
Regards,
Primeweb Support
PrimeWeb.in