Hosting & Domaining Forum

Hosting Discussion => Hosting Software and Control Panels => Topic started by: EJASNathan on Nov 02, 2022, 04:21 AM

Title: Melted Server
Post by: EJASNathan on Nov 02, 2022, 04:21 AM
After compiling Apache, I am experiencing a significant packet loss and an increase in the temperature of the system. Despite my best efforts to solve the issue on my own and extensive Google searches, I have been unable to find a solution.

However, technical support has been remarkably prompt in their response. They have informed me that I have done everything correctly during compilation and have set the optimal settings. The problem appears to be on their end - there is currently a fire in the data center. They assure me that they are working hard to resolve the issue as quickly as possible.
Title: Re: Melted Web Server
Post by: robicse on Nov 02, 2022, 05:11 AM
I recall a similar incident when I worked in technical support for a special communications operator. We were receiving a constant stream of calls from frustrated users who were unable to send reports to a particular FIU. Despite everything appearing to be normal on our end, we decided to reach out to the amino acids of the FIU and discovered that their sideboard had caught fire and was destroyed along with the building. The response was a light hysterical laugh.

Another incident occurred with my hosting provider, where a short circuit resulted in a fire during electrical work. The restoration process took an extensive 8 hours, and unfortunately, all data was lost with no backup available from the hosting provider. However, despite the setback, I was able to move to DO and gradually began restoring the databases.
Title: Re: Melted Server
Post by: trafficwiz on Nov 01, 2023, 03:01 AM
It's unfortunate to hear that you're experiencing issues with packet loss and increased system temperature after compiling Apache. It's reassuring that technical support has been responsive and identified the issue. In this situation, it's important to prioritize safety and let the data center staff address the fire as their top priority.

While you wait for the issue to be resolved on their end, here are some steps you can consider to mitigate the impact on your system:

Backup Your Data: Ensure that your critical data and configurations are backed up, so you can recover quickly once the data center issue is resolved.

Monitor System Temperature: Keep an eye on the system's temperature to prevent overheating. If it becomes dangerously high, consider shutting down the system to prevent hardware damage.

Review Configuration: Double-check your Apache configuration to ensure it's optimized and not contributing to the temperature issue. Ensure that there are no excessive resource demands placed on your system.

Packet Loss Mitigation: While the data center issue is being resolved, you can try to mitigate packet loss by reducing network traffic or optimizing your network settings. This can help maintain connectivity, although it won't eliminate packet loss entirely.

Communication with Technical Support: Stay in touch with technical support for updates on the situation and estimated resolution time. They should be able to provide more information on when your services will be back to normal.

Redundancy and Failover: In the future, consider implementing redundancy and failover mechanisms for critical services. This can help ensure that your website or application remains accessible even in the event of data center or server failures.

Diagnostics and Monitoring: Set up monitoring tools to help you quickly identify and address issues like packet loss and temperature spikes. This proactive approach can help you catch problems before they escalate.

Optimize Apache: Review your Apache configuration and optimize it for performance and resource efficiency. You can fine-tune settings like the number of worker threads and resource limits to reduce the strain on your system.

Backup Data Offsite: Consider keeping offsite backups of your critical data in case of data center disasters. Cloud storage or remote backup solutions can be helpful for this purpose.

Disaster Recovery Plan: Develop a disaster recovery plan that outlines the steps to take in case of such incidents. This can include data restoration procedures and communication plans with your users or clients.

Performance Tuning: After the data center issue is resolved, perform performance tuning on your system to ensure it's running optimally. This may involve tweaking server settings, optimizing database queries, and implementing caching mechanisms.

Communication with Stakeholders: If your website or application serves a user base, keep them informed about the situation and expected downtime. Transparency can help manage expectations and maintain user trust.

Remember that situations like a data center fire are rare but can have a significant impact. It's essential to be prepared for such scenarios and to have strategies in place to minimize downtime and data loss. Your technical support team should be your primary contact for updates on the current situation and the progress toward resolution.