Process for altering DNS servers?

Started by halley_pham, Apr 16, 2023, 12:02 AM

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halley_phamTopic starter

There is an issue with a domain on masterhost (mastername) which is currently hosted on
You need to redirect the domain to DNS clodo by taking certain steps such as clicking on "delegate to third-party servers" in mastername and entering and in the field.

A domain has also been created in ISPmanager. However, during testing, errors are encountered including "No SOA record received from the server (
NS records were not received from the server (".


Although clodo is not frequently utilized, hosting providers and ISP managers may require the addition of another domain in their control panel, often under the DNS section.
It may be necessary to wait for updates to the records.


The registration of NS for a domain is done by the registrar through the domain zone settings.
How the transfer process works can vary depending on the hosting provider and registrar being used.


1. Begin by registering your domain with the new hosting provider.
2. Proceed to set up your website, email, and any other additional aspects.
3. Configure all necessary records such as A, NS, MX, etc.
4. Change the NS records for the domain where it is currently registered.
5. Keep in mind that before updating your records, your old hoster's settings will be used, but after updating they will switch to the new hosting provider's settings.

It is important to note that different users/providers have varying methods of updating. Typically, it takes a few hours for updates to take effect, but it can take up to 72 hours at most.